Shipping policy
Here is a professional Shipping Policy tailored for Ergnof, designed for local e-commerce operations in Egypt (covering delivery timelines, shipping coverage, and handling fees):
Ergnof Shipping Policy
Last updated: September 2026
At Ergnof, we strive to ensure that your ergonomic furniture and workspace solutions are delivered safely and efficiently. Please review our shipping terms below for orders placed within Egypt.
1. Delivery Coverage
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We currently ship across Egypt, focusing on major governorates and cities including Cairo, Giza, New Cairo, and Alexandria.
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For specialized or remote delivery locations, please contact our support team prior to placing your order to verify accessibility.
2. Processing and Fulfillment Time
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In-Stock Items: Orders for in-stock items (such as chairs, lamps, and storage cabinets) are typically processed and handed over to our delivery partners within 1 to 3 business days.
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Standing Desks & Custom Pieces: Motorized standing desks or large-format configurations may require additional preparation or assembly scheduling, typically dispatching within 3 to 5 business days.
3. Estimated Transit Times
Once dispatched, delivery timelines typically range from:
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Greater Cairo & New Cairo: 1 to 3 business days.
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Other Governorates (Alexandria, Delta, Canal cities, etc.): 3 to 6 business days.
4. Shipping Fees
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Shipping costs are calculated at checkout based on the delivery destination, weight, and dimensions of the items (such as heavy motorized standing desks versus compact desk accessories).
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Free shipping promotions, when applicable, will be clearly indicated at checkout or on specific product campaign pages.
5. Delivery and Installation Notes
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For large furniture items like the Ergnof Pro Lift Standing Desk or heavy storage units, our team will coordinate delivery timing with you in advance.
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Please ensure that the delivery address and contact phone number provided at checkout are accurate to prevent any delays.